Privacy Policy

At Grace Extended HomeCare, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or interact with our services. By using our website, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

Name
Contact information (email address, phone number, mailing address)
Health-related details (only as provided for care inquiries or consultations)
Payment information (when applicable for billing purposes)

b. Non-Personal Information

Browser type and version
IP address
Geographic location
Pages visited on our website
Duration of your visit

2. How We Use Your Information

The information we collect may be used for the following purposes:

To respond to inquiries and provide requested services
To personalize your experience on our website
To improve our website and services based on user feedback
To send updates, newsletters, or promotional materials (only if you have opted in)
To process payments for services
To comply with legal obligations

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third parties in the following circumstances:

Service Providers: To assist in delivering our services (e.g., payment processing, IT support).
Legal Compliance: To comply with legal obligations or respond to lawful requests from public authorities.
Business Transfers: In the event of a merger, sale, or transfer of assets, your information may be transferred to the new ownership.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure. While we strive to protect your data, we cannot guarantee its absolute security.

5. Your Rights

You have the following rights regarding your personal information:

Access: Request a copy of the personal information we hold about you.
Correction: Request corrections to inaccurate or incomplete information.
Deletion: Request the deletion of your personal data, subject to legal or contractual obligations.
Opt-Out: Opt out of receiving promotional communications by following the unsubscribe link in our emails or contacting us directly.

To exercise these rights, please contact us at [Insert Email Address].

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience. Cookies are small files stored on your device that help us analyze website traffic and improve functionality. You can adjust your browser settings to refuse cookies; however, some features of our website may not function properly.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Last Updated" date will be revised accordingly. We encourage you to review this policy periodically to stay informed about how we are protecting your information.